Last Updated: 20 November 2025
Refund may be provided if work has not started or if delivery fails (unless delay caused by client).
No refund after work begins, design dissatisfaction, unresponsiveness, or scope changes.
No refund for delivered digital files such as logos, templates, or brand kits.
May be issued case-by-case. Nexoro retains rights to unfinished work unless fully paid.
Approved refunds processed within 5-10 business days
May be issued case-by-case. Nexoro retains rights to unfinished work unless fully paid.
